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Knowledge base Warranty, registration & repairs

Topics in Warranty, registration & repairs

Topic Question Answer
27 How do I return a product for service or repair? If you wish to return a product for service please [contact us] with a detailed description of the fault. We will evaluate the fault and issue a...
40 Where can I find the serial number to register my Spartan RC product? The serial number is circled in red at the examples below. The SKU and the UPC barcode are NOT the product serial number. Do not enter them as serial...
48 I want to register my gyro but the serial number is not shown on the box and I don't have a... The serial number is printed on the barcode labels of gyros we shipped after December 2008. Our production records show which gyros have the serial...
49 I did not register my Spartan RC product within the specified period. Did I loose out on warranty... All Spartan RC products are covered by 12 months warranty subject to the warranty conditions. Providing that proof of purchase is available that...
55 The Spartan RC warranty, free repair service and discounted crash replacements policies. WARRANTY POLICY Spartan RC products are warranted to be free from defects in materials or workmanship for twelve months from the date of original...
79 I have tried to register on your site several times without success. I haven't received any mail... Spartan RC requires a working email address for the reasons outlined in [topic 78]. Ensure that your spam filters do not block emails sent...
82 Please reset my email address; the one I used for the registration is no longer active. The email address is the key to access the registration data. Without it we can't make any changes as we have no means to verify the owner. Please...
78 Why do I have to register before I can update the firmware? The link between the registration and firmware update systems was put in place for the interest of safety. Although every conceivable test is done...

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