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Knowledge base Quark Firmware

Question #78
Why do I have to register before I can update the firmware?

The link between the registration and firmware update systems was put in place for the interest of safety. Although every conceivable test is done before the release of a new firmware including several weeks of flight testing, being a responsible manufacturer we have to account even for the slightest possibility that a bug may have crept in. The same applies for newly purchased products and this is why we provide incentives for customers to register their purchase immediately. You may remember other brands recalling radios and other heli equipment. In any such unfortunate event we will be able to communicate the problem to the customer without delay rather than expecting everyone to find out from internet forums and word of mouth. The registration was not meant to be an invasion of anyone's privacy. It merely asks for a working email address, name and country.

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